Business Bites: Effective Workplace Communication

Why do some people simply exchange information while others create meaningful influence and trust?

Join John Manjounes with the GOAT Development Group for our March Business Bites session brought to you by SAFE Federal Credit Union.  John will break down practical, immediately usable principles that show how to connect with anyone regardless of position, personality, or background.  You'll learn how small shifts in awareness, empathy, and intention can dramatically elevate your leadership, relationships, and results.

This Business Bites session will move beyond theory and equip you with tools you can apply the very same day to communicate in ways that truly connect.

What Communication Without Connection Looks Like:
• Leading with logic while ignoring emotion
• Prioritizing speed over understanding
• Assuming buy-in because your message was clear
• Valuing being right more than being relatable

What It Sounds Like in the Workplace:
“I sent an email about that.”
“I’ve already explained this.”
“This shouldn’t be that hard.”
“You should know better by now.”

The Cost of Not Connecting:
• Low engagement and morale
• Missed expectations and frustration
• Increased turnover and burnout

GOAT Insight: People don’t follow leaders because they have to.
They follow leaders because they feel seen, heard, and valued.